Shipping & Delivery

We process all orders within 1–2 business days, Monday through Friday, excluding holidays. Once your order has shipped, you'll receive a confirmation email with your tracking number. Please note that we are unable to ship to P.O. boxes and a physical address is required for delivery.

Estimated delivery time is 4–8 business days depending on your location. Delivery times are estimates and cannot be guaranteed.

We currently ship within the continental U.S. (excluding Alaska, Hawaii, and U.S. territories). For orders outside of this region, including international destinations, we'd love to hear from you. Please reach out at hello@laiteriehome.com.

We're happy to offer free shipping on orders over $350. For orders under $350, a flat shipping rate of $15 applies.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Laiterie is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us as soon as possible at hello@laiteriehome.com and we will do our best to assist before your order ships.

Lost, Stolen, or Damaged Packages

If your tracking shows your order as delivered but you have not received it, we recommend first checking around your delivery location and with anyone at your address who may have accepted the package on your behalf.

If your package still cannot be located after 2 days, please contact us at hello@laiteriehome.com with your order number and we will assist in filing a claim with the shipping carrier. Please note that we are unable to take responsibility for packages confirmed as delivered to the address provided.

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of both the packaging and the item so we can help resolve the issue.